Frequently Asked Questions

FAQ's

Cheryn

Last Update hace un mes


Is there any minimum membership timeframe or obligation to stay?
We have no desire to trap people in a payment plan they have to jump through hoops to get out of. If you don't love us, there is no obligation to stay. Simply cancel your membership, and we can still be friends.

How much content can I access?
You can join any of our club live webinars, access all of our recorded webinars, and jump into our online courses without any limits. On any device, anywhere, any time. No judgments from us about what you wear when you do it.

Are there any time limits on courses or webinars?
None. You can start, stop, pause and come back to your courses as much as you need to. As a member, you have 24/7 unlimited access to fill your head with all the learning you desire. 



Can I share my membership with my colleagues?
We invite teams to join and get the benefits of membership. But each person gets their own personal profile and individual membership. Access cannot be shared. 

Will I get certificates for my learning?
You can claim and download a certificate for every course and webinar that you complete. These are great for your professional learning records and evidence of your professional growth. Your certificates are easily accessible via your personal dashboard

What happens to my profile if I change to another place of work?

Your personal profile and dashboard will always be your own. If you cancel your membership, we simply archive it for you. Then, when you are ready, we can simply wave our magic wand and bring it back for you. Your membership can be paid for personally or by your workplace.

Can I track the progress of my team?

User group managers can see extensive reports on the progress of their team. In real time, you will see your team progress through their learning and gain certificates for their learning records. 
Reporting for Team Subscriptions



How much content can my team members access?
Every single piece of learning content in the ECELU educator or manager club is free to access. You can join any of our live webinars, access all of our recorded webinars, and jump into our online courses without any limits. On any device, anywhere, any time. No judgments from us about what you wear when you do it.


What if there are changes in my team?
You have full control of the users in your team subscription. Add and remove users as they come and go from your team. Users will keep their login with records of their learning, and can be added to a new team or join as an individual in their new role. 

Do my team members need a company email? 
Not at all. Any email can be used to register. Some of your team may already have a login with us. Just enter their email in the "add a user" section, and the membership will be added to their login. They will not lose any of their past progress; it will give them more access to content and allow you to work together. 

 
 
 
 
 

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